This place suits me perfectly with reliable wi-fi, a 24-hour reception, and a comfortable lounge area. I remember on my first stay, the staff helped me print my boarding pass. Their service is always friendly!

Prime location near shopping mall, close proximity to public transportation, modern decor and cleanliness

Cleaning services left much to be desired, with unemptied bins and insufficient supply replenishment!!! Parking fees felt excessive, while limited dining options after hours were a big letdown!!!

Comfortable and cozy rooms

Super clean room with hot water on demand and a handy coffee maker. The location was perfect for exploring, just a quick walk to the city center.

Felt right at home, no reason to complain.

The stay was quite comfortable as we needed a place to rest after arriving late at night. The room was clean and nicely arranged, which contributed to a good night’s sleep. I appreciated the staff's willingness to prepare a breakfast for us to take on the go, a great touch as it exceeded my expectations compared to typical hotel offerings. Their assistance also made the otherwise stressful journey easier.

The spacious room had a lovely coffee maker, and the friendly staff made our evening more enjoyable with great local dining suggestions.

holiday inn express was a great choice for our family. the location is perfect, being within easy walking distance to the city center. our standard queen room was comfortable and spacious for our luggage. the breakfast options were delicious and diverse, satisfying everyone. having on-site parking made our stay even more convenient.

can recommend

The breakfast was excellent with so many options to choose from, and we loved hanging out in the comfy lounge area after a long day exploring. The only hiccup was the slightly dusty sofa bed, but it didn’t ruin our stay one bit. Would definitely recommend checking in a bit earlier to enjoy the amenities! 😊

great staff but noisy location

Two staff members at reception were very friendly and accommodating, making check-in smooth. The room itself was clean and adequately furnished for my family's needs.

The location is on a busy main street which can be quite disruptive at night.

The location was fantastic, just a short walk from shopping and historic sites. The staff were friendly and spoke English well. Our room was comfortable with great pillows, and we really appreciated the quiet atmosphere for a good night's sleep.

The breakfast lacked hot options.

The location of the Holiday Inn Express is fantastic, with a large shopping center just a two-minute walk away. I appreciated the comfort of the room and found the bed to be very cozy. Housekeeping did an excellent job keeping everything clean, especially the spacious shower, which felt amazing after a long day. The breakfast offered a wide variety of options, and even close to closing time, I still found plenty to eat. The air conditioning worked really well, making the stay quite comfortable. However, parking was a bit expensive at €15 per day, which felt excessive. The breakfast could also improve. there were no hot options, which left me wanting more variety. Overall, the service from the staff, particularly during breakfast, was exceptional, but the reception staff seemed a bit new and took longer than expected to check in. I'd suggest having more accessible drinks during breakfast to improve that aspect. Despite the minor inconveniences, it’s a solid choice if you're visiting Augsburg.

The hotel offers a fantastic breakfast with a wide variety of options, including assorted fruits, ensuring breakfast is a highlight of the stay. The room was clean, spacious, and equipped with coffee and tea provisions, contributing to a very comfortable experience. However, parking comes at an extra cost, which can be a bit inconvenient, and the central location, while advantageous, can sometimes lead to noise during busier hours. Despite this, the staff's politeness and helpfulness stood out throughout my visit.

would have extended the stay

location was perfect, just a quick stroll to the city center. the standard queen room sofa bed was neat, clean, and comfy with air conditioning, a flat-screen TV, and free toiletries. breakfast had freshly baked croissants and a range of organic juices. responsive housekeeping kept everything tidy, making it feel like home.